We respect your privacy

 

Ouma Earth respects your right to privacy and is committed to safeguarding the privacy of our clients and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988. This policy sets out how we collect and treat your personal information.

​

"Personal information" is information we hold which is identifiable as being about you.

​

Collection of personal information

 

You may provide basic information such as your name, phone number, address, and email address to enable us to contact you, send information, or commence services. 

​

Ouma Earth will also collect additional information provided about your personal and health status. All information collected is necessary to providing quality outcomes, to deliver our services and share insights with our clients.

​

How we collect personal information

 

Ouma Earth collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website (for example, by sending enquiries through our website), questionnaires, phone calls, emails, public record, third parties and when we provide our services to you. 

 

Where relevant, when we collect personal information, we will explain why and how it will be used.

 

Additionally, we may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

 

Use of personal information

 

Ouma Earth may use personal information collected from you to provide you with information, updates, and our services. We may also make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our services and better understand your needs.

 

In some instances, information may be used for marketing purposes. You may opt out of our marketing communications by notifying us in writing.

 

Ouma Earth may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

​

Disclosure of your personal information

​

We may from time to time, need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

 

We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Ouma Earth, www.oumaearth.com.au, its clients or third parties.

 

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties when it is required for the delivery of our services, we will request that the third party follow this Policy regarding handling your personal information.

​

Security of your personal information

​

Ouma Earth is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

 

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

​

Access to your personal information

 

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at admin@oumaearth.com.au

 

Complaints about privacy

 

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to admin@oumaearth.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

​

Changes to Privacy Policy

​

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.