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GENERAL TERMS

Consent

 

By using our website, you acknowledge and agree to the terms and understand that all actions taken based on the information provided are undertaken at your own risk.

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Website (Site)

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This website is owned and operated by Ouma Earth, including its successors and assignees (referred to as "we," "our," or "us"). It is accessible via www.oumaearth.com.au ("Site") and may also be available through additional web addresses or channels.

 

These Terms of Use ("Terms") outline the agreement between Ouma Earth and you, the individual, organization, or entity accessing or using our Site ("you" or "your"). By accessing and using this Site, you confirm that you have read, understood, and agreed to these Terms. If you have any questions, please contact us using the provided contact details.

 

If you do not agree to these Terms, you must immediately stop accessing and using the Site.

 

When you visit our Site (www.oumaearth.com.au) Ouma Earth may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

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We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Ads. These ads may appear on this website or other websites you visit.

 

By adding content to the Site, you confirm;

  • That you have all the necessary rights to upload or post the content.

  • Agree to waive any moral rights that may otherwise be infringed by such use and ensure that any third party with moral rights in the content consents to these terms in the same way.

  • Provide us with a perpetual, worldwide, non-exclusive, royalty-free, irrevocable, and transferable license to use the content in any form (including, but not limited to, reproducing, modifying, and sharing it with the public), and allow us to grant these rights to others.

 

Accuracy and Amendments

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While we strive to ensure that the website content is current and accurate, we cannot guarantee this at all times.

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The Site is provided "as is" without any express or implied warranties, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

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We do not guarantee that the Site's features or your access to it will be error-free, that defects will be corrected, or that the Site or its server is free of viruses or other harmful elements. Additionally, we cannot assure continuous operation or availability of the Site.

 

We reserve the right to amend and delete content. The information and terms may be amended without notice. Please check for any changes. Your use of our site following amendments, indicates you accept and will comply the amendments.

 

We make no representations or guarantees (express or implied), about the accuracy, reliability and suitability of the content on the Site for any purpose. This includes Third Party Sites and Information.

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Third Party Sites

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Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Ouma Earth is not responsible for the privacy policies or practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

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Reservation of Rights

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We reserve the right to make modify or delete any or all of your content, Third Part Sites or Information. If there is a violation of these Terms, we will block any user, at our discretion.

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Intellectual Property Rights

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Our Site contains material that is either owned by us or licensed to us, and it is protected under Australian and international laws. This includes, but is not limited to, trademarks, trade names, software, content, design elements, images, graphics, and the overall appearance, layout, and presentation of the Site. All copyright in the creative and literary works displayed on the Site belongs to us.

 

By using the Site, you acknowledge and agree that we hold all intellectual property rights in the Site. These Terms do not transfer any intellectual property rights to you. Your use of the Site does not grant you any license or permission to use the intellectual property displayed on the Site, whether it is registered or unregistered, without explicit written consent from the owner.

 

You are prohibited from violating any copyright or intellectual property rights associated with the Site, including but not limited to:

  • Using any material from the Site for commercial use

  • Amending or altering the code of material on this Site

  • Embedding or framing material from the Site within another website

  • Creating derivative works based on the Site’s content and images.

 

Force Majeure and Limitations of Liability

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Ouma Earth is not liable for any failure to comply with its obligations where the failure is caused by something outside of its control.

 

To the fullest extent allowed by law, we disclaim all liability for any loss, damage, costs, or expenses—whether direct, indirect, incidental, special, or consequential (including loss of profits)—incurred by you or any third party, or for any claims brought against you or any third party, arising from the use or inability to use or access the Site.

 

Additionally, to the extent permitted by law, we disclaim all representations, guarantees, warranties, or terms (whether express or implied) except for those explicitly outlined in these Terms or as required by the Australian Consumer Law, where applicable.

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Prohibited conduct

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You must not:

  • Use the Site for content or actions that infringe on another person’s intellectual property or other rights.

  • Post or transmit material that defames, harasses, threatens, intimidates, offends or restricts any individual.

  • Share content that could reasonably be seen as obscene, inappropriate, defamatory, disparaging, indecent, seditious, offensive, pornographic, threatening, abusive, promoting racial hatred, discriminatory, blasphemous, breaching confidentiality, or invading privacy.

  • Act in a way that could damage our reputation or that of the Site.

  • Attempt to tamper with, hinder, or alter the Site, introduce viruses or harmful features, or engage in activities like using trojan horses, viruses, piracy, or programming routines that could damage or disrupt the Site.

  • Use the Site for activities, or upload or share any material, unless you have all necessary rights, licenses, and permissions to do so.

  • Assist or enable any third party to carry out any of the above activities.

 

Purchases and Payments

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Payment must be completed at the time of purchase. We use third-party payment processors and do not store your payment information.

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All prices listed on the Website are in Australian Dollars (AUD) unless stated otherwise.

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Cancellation

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When you book an appointment, we are holding a space that is no longer available to other clients. We understand that sometimes it is necessary for you to change your appointment. If you wish to change or cancel your appointment, we respectfully request at least 48 hours' notice by contacting us via phone or email.

 

As it is difficult to fill a cancelled appointment without sufficient notice, the full consultation fee is payable for any cancelled or missed appointments without 48 hours' notice.

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Making a complaint

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If you wish to make a complaint, please contact us via email at admin@oumaearth.com.au .

 

Upon receiving your complaint, we will take all reasonable steps to investigate it within a suitable timeframe. You will be provided with written notification detailing the investigations conducted and the outcome of your complaint.

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Governance

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Your use of this Site, as well as any disputes arising from it, are governed by the laws of the Commonwealth of Australia. These Terms are subject to the exclusive jurisdiction of the courts operating in New South Wales. By using the Site, you agree to comply with all applicable laws and regulations of these jurisdictions.

 

While the Site is accessible across Australia and internationally, we make no representations or warranties that its content complies with the laws or regulations of any other country, including, but not limited to, intellectual property laws. If you choose to access the Site from a location outside Australia, you do so voluntarily and at your own risk. You are solely responsible for ensuring that your use of the Site complies with the laws in your jurisdiction.

 

Additionally, we reserve the right to modify or restrict access to the Site at any time, without notice, to ensure compliance with applicable laws and to maintain the integrity and security of the Site.

 

You are permitted to use the Site solely for lawful purposes and in a manner that aligns with its intended nature and purpose. By accessing or using the Site, you acknowledge and agree that the exclusions and limitations of liability outlined in these Terms are reasonable. If you do not find them reasonable, you must refrain from using the Site.

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Disclaimer

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This Site is offered without any guarantees, whether express or implied, including, but not limited to, implied suitability for a specific purpose. We do not ensure that the features or materials on the Site will operate without errors, interruptions, or technical issues, nor can we promise that any identified defects will be resolved. Additionally, we cannot assure you that the Site, or the server hosting it, is free from viruses or other harmful components. Access to the Site may not always be uninterrupted, and its availability cannot be guaranteed at all times.

 

We strongly encourage and recommend you consult with your doctor or qualified healthcare regarding any medical concerns and/or diagnosis. We do not diagnose. You should seek their advice before starting any diet, supplement regime, health program or exercise. Ouma Earth and its affiliated entities are not responsible for any negative or adverse outcomes arising from the use of the information. The information provided is for educational purposes only.

CONTACT
INFORMATION

Summer Hill Clinic 

1a Morris Street, Summer Hill NSW 2130 

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Drummoyne Clinic

1/220 Lyons Road, Drummoyne NSW 2046

(Entry on Hampden Rd)​

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0418 299 295

ADDITIONAL
INFORMATION

© 2025 by Ouma Earth

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